| You will now have wider reach:
Over 7500 State Bank Group ATMs and
ATMs of UTI Bank, HDFC Bank, Indian Bank, Andhra
Bank, Punjab National Bank, Corporation Bank and Dena Bank,
Union Bank of India, Bank of India, UCO Bank, Canara Bank,
IndusInd Bank & Bank of Rajasthan.
The revised charges for
ATMs are as follows:
Service |
Revised charges |
| |
|
| Our Cardholders uses our Group ATMs for any purpose |
NIL |
| |
|
| Our Cardholders using other bank ATMs for balance
enquiry |
Free (with immediate effect) |
| |
|
| Our Cardholders using other bank ATMs for cash withdrawals |
Rs.20/- per transaction all inclusive and no other
charges will be levied to the customer with effect
from 01.04.2008
NIL - with effect from April 1, 2009
|
State Bank Group ATM cards will be available to
you without any charge for the First year and Annual Service
Charge of Rs. 50/- will be levied from second year onwards.
24X7 Customer Helpline for ATM card holders
1800 11 22 11 - Toll Free Number (From BSNL/MTNL)
080-26599990 - (Through any Landline or Mobile)
ATM related Services:
> ATM Card/PIN delivery status
> Lost Card/Card Blocking/Hotlisting
> Details of other value added services available – of
State Bank ATMs
> State Bank ATM locations/addresses
> Guidance for Card usage at ATMs and Point of Sales
ATM Complaints:
1) Among State Bank Group : ATM transactions upto Rs. 15000/-
will be settled directly by the branch on the strength
of ATM customer advice slip and a letter of undertaking.
2)
Among shared payment network : Complaints will be settled
within 45 days, if claimed within 120 days from the date
of transaction. If the claim is received beyond 120 days,
the amount can be settled "on good faith basis".
The 45 days period is a cooling period and the disputed
amount is released by ATM Switch Centre (ASC) only after
45 days.
Salient features of SBM ATM cum Debit card
- Self Service Channel to offer convenience banking and
anywhere, anytime service to customers.
- The ATM Card in a networked environment will be a ATM
CUM DEBIT CARD
- SBM ATM cum debit card is
Maestro and Cirrus enabled.
- The card is accepted in all State Bank Group ATMs
and in.....
- The card can be used at Point of Sale (POS)
.....Other
Bank ATMs with Cirrus Logo |
 |
| |
|
.....Point of Sale (POS)
with Maestro logo |
 |
Daily Limits: Rs. 40,000 in ATM and Rs. 50,000
in POS
|
