State Bank of Mysore

Trusted Service

Contacts for Complaints/ Enquires

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1.

Name of the Department

Customer Care & Services Department, Head Office

Complete Address

State Bank of Mysore,
Ground Floor, Head Office, K G  Road,

Bangalore-560254.

Telephone No

08022353463, 080-22354984

Fax No

080 22375303

E Mail Id

ccsd@sbm.co.in

 

2.

Assistant General Manager(Customer Care & Services Department )

Shri M Nagaraja

 

Complete Address

State Bank of Mysore,
Ground Floor, Head Office, K G  Road,

Bangalore-560254.

Telephone No

080-22340040

Fax No

080 22375303

E Mail Id

ccsd@sbm.co.in

 

3.

Name of the Principal Nodal Officer

Shri M A Samad

General Manager(Inspection & Audit )

Complete Address

State Bank of Mysore,
7th Floor, Head Office, K G  Road,

Bangalore-560254.

Telephone No

080-22340299

Fax No

080 22879402

E Mail Id

gm.ia@sbm.co.in

Please note that the contacts above are available during Office hours.

4. List of Officers at Head Office and Zonal Office for Lodging Complaints

5. Toll Free numbers 

              (i) 1800 425 2244 for Blocking of ATM cards and for services of Internet Banking, ATM and other Products &                          Services of  the Bank (24 X 7).

             (ii)Also can call 1800 11 2211 (under SBI Platform) for blocking of ATM debit cards only.

             (iii)1800 425 6073 / 0824-2218175(dedicated line) for Pension related enquiries/complaints (during office hours only).

 6. SMS UNHAPPY to 9900020002 (for sending SMS incase customer is unhappy about service of the Bank.

7. SBM QUICK: A missed call / SMS, from the mobile number of the customer registered in the account with the Bank, is accepted as an authorized request to provide the following facilities:

i. Balance Enquiry of registered account

ii. Mini Statement of registered account

iii. Blocking of ATM card

Items (i) and (ii) will be made available to existing customers holding SB/ CA/ Overdraft/ Cash-Credit/ Loan Accounts (Housing loan, Vehicle Loan and other loan) after they register for SBM Quick. Item (iii) is already available to all existing customers of the Bank without the need to register for SBM Quick and item

 

SBM QUICK

SMS Format

SMS to be sent on Mob-Number

Remarks

Registration

REGSBM<SPACE>Account Number

09223488888

One-time registration

De-registration

DREG<SPACE>Account Number

09223488888

For De-registering the A/c

Balance Enquiry

BAL

09223766666

For registered A/c

Mini Statement

MSTMT

09223866666

For registered A/c

 

8.Vigilance Complaints

"ANY COMPLAINT REGARDING CORRUPTION AT ANY OFFICE / BRANCH OF THE BANK, YOU CAN COMPLAIN TO THE HEAD OF THE DEPARTMENT / BRANCH OR CHIEF VIGILANCE OFFICER OR THE CENTRAL VIGILANCE COMMISSION"


Address & Telephone no:
The Chief Vigilance Officer,
State Bank of Mysore,
Head Office, K.G.Road, Bangalore - 560254, INDIA
Phone: 080 22255617

Fax no :080 22350562
Email: gmvi@sbm.co.in

The Secretary,
Central Vigilance Commission,
Government of India,
Satarkata Bhawan, Block 'A', INA, GPO Complex,
New Delhi - 110 023
Phone: 011 24651008.

Last Updated ( Tuesday, 19 January 2016 14:51 )  
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State Bank of Mysore,
H .O.: K.G.Road,
Bangalore - 560254, INDIA.
Phone (EPABX): 91 80 22353901 (30 lines of PRI)
Fax: 91 80 22283684

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