State Bank of Mysore

Trusted Service
A T M
(Automated Teller Machine)
( I ) INTRODUCTION:
An ATM is a machine in which routine banking transactions can be done by customers on their own without any intervention of Bank Staff.
The Bank has 997 ATMs and all are networked. Our ATMs are part of over 31750 ATMs of the State Bank Group as on 30-06-2013.
( II ) FEATURES / ATM RELATED SERVICES:
Any where anytime banking : State Bank ATM network allows Customers to transact 24/7 at any of its networked Banks / Branches.

Avoid long queues : Need not stand in long queues especially during first and last week.

Fresh Notes: Fresh/quality notes are available.

Eligibility for procuring ATM Cards:
All individual account holders
E or S (Either or Survivor) : Can be issued to both separately.
F or S (Former or Survivor) : Can be issued only to Former.
J H F : Operation by Kartha only.
NRI Customers.
Minors with cheque book facility.
Sole proprietor.

Not eligible :
Joint A/C Holders (Where operation of A/C is by two or more jointly).
Illiterates..
Clubs / Association / Trust etc.
Partnership Firm.
Private & Public Limited Companies.

State Bank Group ATM Cards will be available to the customers without any charge for the first year and Annual Service Charge of Rs. 100/- will be levied from second year onwards.

24X7 Customer Helpline for ATM card holders is made available
Toll Free number (From BSNL / MTNL) : 1800 425 3800
                                                                            1800 112211
 Through any Landline or Mobile :             080-26599990

Value added services :
College Fee payment
Online collection of Application Fee (GATE/JMET)
Mobile Top Up
Temple / Trust Donation
SBI Card bill payment
SBI Life Premium payment
Funds Transfer Card to Account (C2A)

Cash withdrawal limit :
Daily Cash Withdrawal limit is Rs. 40,000/-.(Rs 50,000/- for Gold Card)
However, customers are advised to withdraw not more than Rs. 18,000/- at a time from the ATM.

Card to Account Transfer (C2A) :

All Debit Cardholders of State Bank Group for domestic remittance is Eligible.

Transaction limit is below Rs. 50,000/- per transaction.

A transaction fee, as communicated by the bank, from time to time, shall be applicable on each such transfer request.

However there is no charge for Card to Card transfer among State Bank Group Cards.

POS (Point of Sale) limit : Rs. 50,000/- per day.

Secure Card Transactions

State Bank of Mysore offers the following services for safe and secure paperless banking:

State Bank ATM-cum-Debit Card: State Bank of Mysore offers unparalleled convenience through State Bank ATM-cum-Debit card. With this card, there is no need to carry cash in your wallet. You can now withdraw cash and make purchases anytime you wish to with your ATM-cum-Debit card. You can use your ATM-cum-Debit card to transact for FREE at any of over 20,000 ATMs of any bank in State Bank Group within the country.

Maestro Card/MasterCard Secure Code is a new service from State Bank of Mysore, in association with MasterCard® that lets you shop online securely with your existing State Bank of Mysore Debit Card which may be used only on merchant websites that subscribe to services of "MasterCard® SecureCode™". Secure Code Service confirms your identity through a simple check process when you make online purchases. Secure Code Service allows you to create a password and it protects your online transactions just like you use your PIN at the ATM.

Maestro Card/Master Card Secure Code ---Click Here to generate the secure code

 

( III ) COMPLAINTS

Make an online complaint through our website www.statebankofmysore.co.in

 

(IV)  LOST CARD REPORTING/ CARD BLOCKING/ HOT LISTING:

(i) Call can be logged with State Bank Group / SBM Contact Centre no.
1800 425 3800, 1800 112211 & 080-26599990
(ii) By SMS mode -- Cards can be blocked by sending an  SMS BLOCK from the registered Mobile Number to 567676
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Contact your nearest Branch of State Bank of Mysore
State Bank of Mysore
H .O.: K.G.Road, Bangalore - 560009, INDIA
Phone: 91 80 22353901 to 22353909 ; 22353473
Fax: 91 80 22283684

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State Bank of Mysore,
H .O.: K.G.Road,
Bangalore - 560254, INDIA.
Phone (EPABX): 91 80 22353901 (30 lines of PRI)
Fax: 91 80 22283684

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