State Bank of Mysore

Trusted Service

Technology Initiatives

The Bank made significant investment in order to upgrade technology and the major developments are as under:

Click on the following links for more details

Core Banking Solution (CBS)

Internet Banking (INB)

Real Time Gross Settlement (RTGS)

List of RTGS enabled Banks and Branches (with their IFSC codes)

List of RTGS enabled Branches of SBM (with their IFSC codes)

National Electronic Fund Transfer (NEFT)

ATMs

Cash Deposit Machine

Mobile Banking

IMPS


Core Banking Solution
State Bank of Mysore is the first karnataka-based Bank with fully networked branches. The Bank is fully on"CORE BANKING SOLUTION" From 31.12.2005. In record time of one calendar year, the Bank completed the exercise of converting all the branches to Core Banking to provide the convenience of anytime, anywhere banking to all our valued customers.

State Bank of Mysore embarked upon the latest Banking Technology platform by implementing the Core Banking Solutions (CBS) across all its branches, with an objective of providing banking convenience to the customers. Follwing are some of the features of CBS.

> Facilitates 24 X 7 Banking
As a result of implementing Core Banking, most of the facilities being offered by the Bank are available to customers 24 hours a day, 7 days a week. The transactions are performed using multiple channels such as ATMs and Internet Banking. Further, the trasactions using these delivery channels are updated in the Central database in real time. Facilities like Phone Banking and Mobile banking would also be interfaced in CBS in due course.

> Anywhere Banking
Customers can avail of banking services across all branches and channel network irrespective of location where their accounts are maintained. Products like CORE POWER and MULTICITY CHEQUE have been introduced in this direction. Besides, CBS facilitates swifter remittance of funds across Banks through its in-built RTGS & NEFT functionalities. All branches of the Bank are RTGS enabled.

> Integration with strategic sectors
Core Banking integrates all strategic sectors of banking such as domestic banking and trade finance including forex. As a result, the information related to these areas is centrally avilable for use or reference. Treasury and Asset Liability Management functions will also be integrated to CBS in due course.

> Business Process Re-engineering (BPR) enabler
Core Banking enables implementation of BPR initiatives of the Bank and facilitates centralised handling of various process - for both Assets as well as Liabilities. This has helped our branches in reaching out to customers as they can now do less and less of back office work.

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Internet Banking-
Transaction based Internet Banking facility that enables customers to view and operate their accounts through the internet, 24x7 hrs and 365 days, is now availabe to both retail and corporate customers

Application Form <<<<< Individual customers click to download application forms. Corporate customers may contact the nearest branch

>> Transaction based Internet Banking in SBM has been in operation since JULY 2005

>> Customers of any branch of State Bank of Mysore can avail this facility

>> It is a 24 X 7, 365 days service channel for use anywhere,anytime

>> The Channel has real time transaction processing capability and is supporting various business initiatives suitable to all segments of customers

>> Provides for select banking operations through the Internet and enables customers to obtain information

Retail Customers
Retail customers can use Internet banking to:
>> Transfer funds between customers different accounts with the branch

>> Transfer funds to third parties within or other branches of the Bank

>> View/print statement of accounts

>> Set up standing instructions

>> Online request for issue of Demand Drafts and Cheque Books

>> Bill payment facility

The following bills can be paid through the internet.
1. ALL CUSTOMERS OF THE BANK:
a. SBI Card Payments. (Pay bill)
b. SBI Life Insurance (View & Pay)
c. ICICI Prudential Life Insurance (View & Pay)
d. Birla Sun Life Insurance (View & Pay)
e. Om Kotak Mahindra. (View & Pay)

2. CUSTOMERS IN DELHI.
a. Bharathi Infotel ( Touchtel) (View & Pay)
b. MTNL (View & Pay)
c. BSES, Yamuna (View & Pay)
d. Idea Cellular Ltd. (View & Pay)
e. Sterling cellular Ltd.(Hutch) (pay bill)
f. Bharathi Cellular ( Airtel) (View & Pay)
g. North Delhi Power Limited (View & Pay)
h. BSES, Rajadhani (View & Pay)

3. CUSTOMERS IN MUMBAI.
a. BEST. (View & Pay)
b. Tata Power (View & Pay)
c. MSEB (View & Pay)
d. BSNL, Kalyan (View & Pay)
e. Dolphin (MTNL) (View & Pay)
f. BPL Mobile (View & Pay)
g. Bharathi Cellular (View & Pay)
h. Mahanagar gas (View & Pay)
i. Municipal Corporation of greater Mumbai (View & Pay)
j. Thane Municipal Corporatrion (View & Pay)

4. CUSTOMERS IN BANGALORE.
a. BESCOM (View & Pay)
b. Airtel. (View & Pay)
c. Bharathi Infotel (View & Pay)
d. Tata Teleservices Ltd (View & Pay)
e. Spice Communications (View & Pay)
f. Hutch. (View & Pay)

Corporate Customers
STATE BANK OF MYSORE’s "Corporate Internet Banking" enables its Corporate customers to carry out their banking activities from their desktop, aided with the power and convenience of the Internet. The service helps to remove the restrictions imposed by geography and time on the ordering of transactions, while granting full flexibility to the Corporate to manage its transactional banking, with least intervention and input from the Branch. To transact over the Internet, the Corporate should be in complete control of administration of the back-end process i.e. dynamically changing limits on banking transactions which can be carried out by executives, monitor transactions and have flexibility for granting discretionary access on banking accounts to internal users. Internet Banking Service will give the Corporate the freedom and ability to carryout all this without dependency on the Bank.

Benefits of Corporate Internet Banking :
>> Transfer funds between corporate’s different accounts within the Bank

>> Make payments to vendors and third parties

>> Schedule the transactions

>> Bulk uploading of transactions

>> Salary credits to corporate employees

>> Permit executives to operate/monitor accounts remotely and even       participate in joint authorisation remotely

>> E-payment of taxes (Service tax and Excise Duty)

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REAL TIME GROSS SETTLEMENT (RTGS).
Consequent to introduction of Core Banking Solution all our branches have been enabled to effect RTGS transactions. This facility enables seamless transfer of funds between accounts of customers of different banks / branches that have been RTGS enabled. Transfer of funds between banks is also to be done through RTGS.

There are two types of transaction in RTGS i.e.
R41- Customer Transactions.
R42- Inter Bank Transactions.

Operating session timings

Days Customer Transactions Interbank Transactions
Monday - Friday 9.00 hrs to 16.30 hrs 9.00 hrs to 18.00 hrs
Saturday 9.00 hrs to 13.30 hrs 9.00 hrs to 15.00 hrs

Inter Bank Transactions: 9.30Hrs to 18.00Hrs 9.30Hrs to 14.00Hrs
Salient features of the scheme:

  • RTGS is managed by RBI, enabling member banks to receive and send payment across bank/ branches.
  • The payments/ receipts are effected normally on real time basis.
  • Branches need to be RTGS enabled to undertake these  transactions.
  • Currently the facility is not available on Sundays.

List of RTGS enabled Banks and Branches (with their IFSC codes)
List of RTGS enabled Branches of SBM(with their IFSC codes)

Charges for RTGS transactions are:

Facility
Charge
For Customer to Customer
(w.e.f 15-11-2010)

1. For outward
For Rs 2 Lac to Rs.5 lacs Rs 25/- per transaction + Cash handling charges + Service taxes as applicable.

Above Rs 5 lacs Rs 50 per transacction + Cash handling charges + Service taxes as applicable.

2. For inward No Charges


NATIONAL ELECTRONIC FUNDS TRANSFER (NEFT) SYSTEM
Reserve Bank of India has introduced a new payment product called ‘NEFT’ System. This payment system is available for all the branches of our Bank for transfer of funds to the customers of other Bank branches. In other words, the system facilitates Inter Bank transfer of funds.

Method for putting through the transactions.
  • NEFT system is applicable for transfer of funds between Banks  approved by RBI. Only authorized branches of participating Bank  can receive and send messages.
  • A bank customer (i.e. sender or originator) willing to avail of the emittance facilities offered by a sending bank shall submit an "NEFT Application Form" authorizing the bank to debit the sender's account and transfer funds to the beneficiary specified in the NEFT Application Form.
  • A transaction within the NEFT system will be initiated when the   sending bank accepts application form indicating the date of   transfer of funds.
  • Currently , the clearing settlement for NEFT takes place at RBI in eleven batches between Mondays to Fridays from 9.00 AM to 7.00 PM On Saturdays there will be five hourly settlements from 9.00 AM to 1.00 PM.

CHARGES for NEFT transactions are as listed in the following table:
Facility
Charge
Outward Remittances
(w.e.f 15-11-2010)

1. For outward
Upto Rs 1.00 lac Rs 5/- per transaction + Cash Handling charges + Service taxes as applicable

Above Rs 1.00 lac to Rs 2.00 lacs Rs 15/- per transaction + Cash Handling charges + Service taxes as applicable

Above Rs 2.00 lac Rs 25/- per transaction + Cash Handling charges + Service taxes as applicable

2) Inward -Nil-

You may contact our Customer Facilitation Center for promt resolution of your complaints.

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CASH DEPOSIT MACHINE

 Features

 Cash Deposit Machine (CDM) is self-service machine which enables the ATM/Debit  card holder to deposit cash without any intervention of the branch staff.

You do not need to fill in deposit slips and stand in long queues at the cash counter of the branch. Deposit your cash via CDM and get instant credit in your account. To use the CDM, you need to be State Bank of Mysore account holder having an ATM Card.

 Benefits:

Sorting and arranging of cash denomination wise not required.

Filling the deposit slips not required.

Standing in long queues not required.

Printed receipt as an acknowledgement.

Real time credit in your account.

 Process flow at CDM

 Insert your ATM card, Select “Banking”, Select language of your choice, and enter PIN to validate.

Select “Deposit” from main menu, Select “Cash Deposit”

Select your account to be credited (Saving or Current).

Place the money in the cash deposit slot and select “Confirm” Machine will sort the cash and will show denomination-wise amount to be deposited.

If the details correct then select “Confirm”.

Amount will be credited to the account.

Receipt will be printed.

 FAQs

  • When will my account get credited?
         Ans : Account will get credited in real time after a successful transaction.
  • Whether I will get a receipt for the amount deposited?

         Ans: A receipt will be printed like ATMs giving the details of the transaction with denomination deposited.

  • Any other facilities available in this machine?

       Ans : You can also do balance enquiry, get mini statement or pin Change.

CDM Locations

At present we have four Cash Deposit Machines (CDM) at the following branches.

1. RMV II STAGE BRANCH
    NO 27 A, BEHIND UAS CAMPUS

    RMV II STAGE,
    BOOPASANDRA

    BANGLAORE

2. SBM COLONY BRANCH

    #25, NEEDSTOWER, 80FEET ROAD
    BSK I ST STAG SBM COLONY
    BANGALORE

3. GANGANAGAR BRANCH

    320 BELLARY MAIN ROAD

    GANGANAGAR

    BANGALORE

4. JAYANGAR BRANCH

    NO 13 9TH MAIN ROAD

    JAYANAGAR

    BANGALORE

Customers of any branch of SBM can deposit cash at any of these CDMs.

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Mobile Banking-
Our Bank has rolled out Mobile Banking Service (SBI freedom) on 31.08.2009.

SBI FreedoM – Your Mobile Your Bank
Away from home, bills can be paid or money sent to the loved ones or balance enquiries done anytime 24x7!!! That is what SBI FreedoM offers -convenience, simple, secure, anytime and anywhere banking.

The service is presently available on java enabled mobile phones over SMS/ GPRS/ WAP as also non java phones with GPRS connection. The service can be availed over the free GPRS facilities offered by various mobile service providers. The services for other non-Java mobile phones are under development and will be offered using Unstructured Supplementary Services Data (USSD).

The following functionalities will be provided in the Phase I:

  • Funds transfer (within and outside the bank –using NEFT)
  • Enquiry services (Balance enquiry/ Mini statement)
  • Request services (cheque book request)
  • Bill Payment (Utility bills, credit cards)
  • M Commerce (Mobile Top Up, Merchant payment, SBI life insurance premium)

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INTERBANK MOBILE PAYMENT SERVICE (IMPS)


National Payment Corporation of India (NPCI) has offered Banks and Financial Institutions a new payment service called “Interbank Mobile Payment Service (IMPS)”. Our Bank has gone live on March 28, 2012 in IMPS through Mobile Banking Service.


Currently majority of interbank mobile fund transfer transactions are channelised through NEFT mechanism. Under NEFT, the transactions are processed and settled in batches, hence are not real time. Also, the transactions can be done only during the working hours of the RTGS system


IMPS offer an instant, 24X7, interbank electronic fund transfer service through mobile phones. IMPS facilitate customers to use mobile instruments as a channel for accessing their bank accounts and put interbank fund transfers in a secured manner with immediate confirmation features.

 

The advantages of IMPS are that there is no need to register the payee / beneficiary and transfer of funds is real time. Customers can send / receive money using mobile number and an additional 7 digit Mobile Money Identifier (MMID) number.

MMID Application Form

FAQ's - IMPS

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State Bank of Mysore
H .O.: K.G.Road,
Bangalore - 560254, INDIA.
Phone (EPABX): 91 80 22353901 (30 lines of PRI) extn.272,275,280
Fax: 91 80 22283684

Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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State Bank of Mysore,
H .O.: K.G.Road,
Bangalore - 560254, INDIA.
Phone (EPABX): 91 80 22353901 (30 lines of PRI)
Fax: 91 80 22283684

Download Application Form

 Application Form